This is part 2 of my ethical review of Amazon, and it will broadly examine the topic of Amazon’s ethics and social responsibility. (Part 1 focused on the Amazon Dash program.) I think the best way to start is by looking at what Amazon has to say about itself in its latest sustainability report.
Amazon’s 2020 Sustainability Report
Amazon published its 124-page 2020 sustainability report just a few months ago, so the information is pretty up-to-date. Although the report is long, it’s fairly thin on content because much of it is taken up by fancy but meaningless graphics and there’s an awful lot of repetition.
I’m pretty used to reading sustainability (/social responsibility) reports at this point and have an idea of what to look for. Side note: Hans Rosling’s book, Factfulness, is a useful primer for non-scientists who aren’t used to analyzing these kinds of data and forming conclusions from them. Here are my notes from my reading of Amazon’s 2020 sustainability report; I was also looking at UPS’s report at the same time, to keep things in perspective.
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